How to > Manage account
I forgot my password. How do I reset it?
1- Click on “Forgot your Password” from login page
2- Enter your email and click on reset password button.
3- You will receive an email with your password reset link.
4- Enter and confirm your new password then submit.

If your email matches our records, You will receive an email with your password reset link.
My account is not verified. How do I verify my account?

Great! So you decided to go live with Kashier, here’s what to do. You have 2 ways
1- Click on “Activate your account” in dashboard top bar
2- Verify your mobile number then click on next button
- Enter your mobile number and click on confirm button
- You will receive an SMS with a verification code
- Enter verification code and click on verify button if you didn’t receive the verification SMS click on resend button
3- Enter your business info and click on next button
4- Upload your legal documents and click on request activation account
5- Your files will be reviewed by our team.

You can click on save as a draft to save your data and complete your account activation request later
How can I change the business phone number?
1- Navigate to “Manage Account” tab in the side menu
2- Click on “Change Request” button from business info tab
3- Enter your new business phone number
4- Click on “Submit application”

Your Changes Will be Reflected on Your Business Info After kashier Approval
How can I edit my business information?
1- Navigate to “Manage Account” tab in the side menu
2- Click on “Change Request” button from business info tab
3- Enter your new business details
4- Click on “Submit application”

Your Changes Will be Reflected on Your Business Info After kashier Approval
How can I upload new documents?
1- Navigate to “Manage Account” tab in the side menu
2- Click on “Change Request” button from business info tab
3- Click on (drag file here or browse) and select legal documents you want to upload
4- Click on “Submit application”

Your Changes Will be Reflected on Your Business Info After kashier Approval
How can I change my password?
1- Navigate to “Manage Account” tab in the side menu
2- Click on “Personal info”
3- Click on “Change Password” from personal info tab
4- Type in the new password and confirm
5- Click on “Save”
How can I set up two-factor authentication for my account?
1- Navigate to “Manage Account” tab in the side menu
2- Check “Two -Factor Authentication” from “Account Settings” tab
3- Click on confirm
4-Enter Authentication code sent to your mobile number
5- Click on verify, if you didn't receive Authentication code, click on resend code
How can I find my Kashier Merchant ID?
- From browser desktop view : in the top bar under your user name
- From mobile view : from profile drop down in the top bar